FAQ
Frequently Asked Questions
How does style bundles work?
Place your order on Coquette Japan and fill in your measurements and Pinterest board right on the product page as you check out. Our team then spends 2–5 weeks hand-curating pieces from Japanese thrift archives that match your specific vision before shipping them to your door.
Detailed steps can be found on our How It Works page.
What are the standard bundle sizes and costs?
Small ($110 + $30 shipping): Includes 2 tops and 1 bottom.
Medium ($160 + $30 shipping): Includes 2 tops, 2 bottoms, and 1 cardigan or dress.
Max ($400 + $50 shipping): Includes 15 items - a full mix of tops, bottoms, and accessories.
*Please refer to the product page for the most updated information
Are the clothes new or thrifted?
All items are expertly thrifted in Japan. We focus on authentic brands and high-quality vintage. While pre-loved items may show faint signs of wear, we ensure every piece is in beautiful, wearable condition.
What sizes are available?
We curate for sizes XXS through XL. You could also provide your specific measurements via the form when adding to cart to ensure the perfect fit.
Where do you ship from?
We are based in Japan and ship worldwide. Please note that customers are responsible for any local customs fees or taxes requested by their country upon delivery.
What aesthetics can I request?
We welcome all style inspirations! Whether your heart is set on Coquette, Lolita, 2000s, Grunge, or Balletcore, our stylists are experts at making your mood boards into reality!
Can I send you specific inspiration photos?
Absolutely - in fact, we encourage it! Add a link to your Pinterest board in the form when you add your bundle to cart, so our team can match your style and preferences when sourcing pieces.
How long does it take to prepare my bundle?
Please allow 2 to 5 weeks for us to hunt for the perfect pieces. Once shipped, your bundle usually arrives within 7–14 days.
What is your refund policy?
Please note that all sales are final and non-refundable. We are not responsible for packages that are lost, stolen, delayed, or damaged during transit by carrier services.
